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James H.

  • 2 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Computers & Technology

Member since April 2018

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2 Reviews by James

After ordering from DAPPZ and order not correct and NO Customer Service, I spoke with Sears. Got correct part in 2 days. Friendly, efficient and reliable. Three things DAPPZ was NOT!!!
Though my 'part' ordered was at their recommendation, part received DID NOT FIT?? I asked to return for credit. What a surprise!!! 25% restocking, must 'rewrap' box it was shipped in, pay freight back (of course freight out was never to be credited!) made 'return' less than I paid!?!? Seems many others have had this problem! Customer Service, I do not think so! Lesson Learned!!!!

James Has Earned 4 Votes

James H.'s review of Genuine Replacement Parts earned a Very Helpful vote

James H.'s review of Sears PartsDirect earned 3 Very Helpful votes

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