I delivered from calgary to new york.
This package was time sensitive and they said it would take 2 business days
And its had been over 20. Everytime i called they would tell me to go back to the store i sent it from even though i sent it from their main office.
I wasn't in the country so they said they cant help me until i go back to the store and ask them.
Honestly go with DHL or FEDex
They are a million times better service providers.