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Jacques D.

1 Level 1 Contributor
  • 4 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since November 2014

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4 Reviews by Jacques

I rented a car for 15 days in Feb/Mar this year. Their subcontractor is Marbenjo and I got a Ford Ka+ with only 20000 km (excellent car) while requiring a Fiat Panda which is obviously a plus. Sunnycars conditions include an insurance covering most of the damages: total price 272: as a result you do not worry while driving safely. Inspection at the return was quick and serious with no problem. I obviously recommend them in Malaga contrary to the dishonest Rentalcars & Centauro (see my last year bad experience reporting)
I rented a car at Seatac (Seattle) airport with Hertz from June 17th to July 4th 2015 and exactly got what I ordered six months ago: an excellent Mazda 2 automatic for a price of 442€. Driven more than 5000 km (3155 miles) without any problem.
At the end I added a US$39.95 giving back an empty tank. The final check of the car lasted 2 minutes and approval given right away.
This is to compare with my previous review with EconomyBookings where their subcontractor Green Motion UK gave me a penalty of £622 for a damage evaluated to £100 by a UK garage.
My advise: always prefer a well known rental car company, the final cost will be surely lower.
Never order from them without verifying to which car rental cy they subcontract.
I paid 147 to Rentalcars for 2 weeks and they subcontracted to Centauro in Malaga. Centauro proposed me a full insurance for 228 (150% of the rental cost) that I refused. Inspecting the car before departure, I discovered 3 defects (one was highly legible) not recorded on the printed contract. When I came back, they discovered a scratch that I did not find initially and after 10 minutes discussion with their representative, he agreed to not charge back anything, signed my original contract with the date (8 March), his signature and an OK. Back at home, I found contrarily to their signature they picked up 250 on my credit card plus 25 for fuel service although I came back with a full tank. My complaint to them and to Rentalcars while providing my document with the OK on it was unuseful. Concerning Rentalcars, although I demonstrated to them the justifications of Centauro were either false or not exact, they did not care about my arguments. Concerning Centauro, in addition to the fact they give you a car with hidden defects not recorded by them, they very often use the same credit card charge procedure without advising you with a lot of their customers. If you don't believe me, then look at the following web site and some of the 218 reviews: http://www.reviewcentre.com/Car-Hire/Centauro-Rent-A-Car--review_4138633
EconomyBookings rental car is the worst company that I met for 45 years of car rental. Their objective is just to get their percentage on businesses they make with companies with which they subcontract the car rental. They don't care at all of their customers. My experience last September in UK with them: for a 15 days rental cost of £170, I was charged £622 for a damage evaluated to £100 by a UK garage. After 1 month of disputes by email, they were not able to provide me with an invoice of the repair. My advice: Avoid renting a car with this ExpensiveBookings company.

Jacques Deprez, Belgium

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