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This site has you put in a credit card I didn't get to process the info or use the service and it billed my credit card it sucks getting your card info to steal your acct info by charging you up front its a scam rate this place a big fat zero. Never give your numbers for a free trial because they try to bill you regardless if you cancel or not I didn't' even use the service that is for this or any other so called free trial once they have your info that's it.
Tip for consumers:
Don't use it
Jacqueline K.'s review of TeenSafe earned 6 Very Helpful votes
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Sorry you are having an issue. Hopefully this is resolved by now. Please reach out to our customer support team to help you. You can call (800)245-8598 or email support@teensafe.com. Many businesses use the practice of securing a free trial with a credit card. Best, the TeenSafe team