Jackelyn K.

I bought 2 pair of jeans from them through Walmart site and they were falsely advertised on sizing. Sizing was completely off. Contacted them and they ignored me. Had Walmart contact them and they still ignored me. They wait until the return period is over to contact you back and tell you they can't issue a return because of their policy. They are definitely a scam and their customer service is awful!

I have been a customer with Metro ever since they first opened. All year they have been taking my money and not giving me the services I paid for and then suspending my account even after payment was made. I paid over $30 in one month for hotspot data that i never received. I called customer service to complain and they keep telling me that I l used up all my hotspot in 2 mins when they never even gave me the hotspot. Tried to get my money back and they refused. Just paid yesterday for hotspot and around midnight my service was suspended. Had to sit on the phone with them for over an hour while getting the kids ready for school. Very incontinent. This is a BS company and I would never recommend them!