I had my first experience with calling this service recently on Sunday 13 March 2022 and it's an absolute disgraceful waste of time and exactly the same as lifeline. Why bother calling these moronic idiots who cannot change a thing at all or make a situation better? It's like talking to a tree stump and nothing has changed. I'm not suicidal however was in a very distressed state and it's damn pointless talking to anybody further how do organisations like beyondblue and lifeline get funding? I hope it's not government funding. Better off next time drinking away my depression and anxiety than ever confiding to anybody. At least I will keep my dignity and my privacy instead of having to tell an absolute stranger who cannot make anything better. If it was possible to give a review with no stars but just a review this organisation desererves minus 5 stars. They think they are helping but in reality it's just $#*! talking and wastes my time and drains my phone battery.