Jack B.

AVOID, there are alternatives now on the market, many actually much better already than Canva.

Today I have had enough; their support is an absolute joke. I called them out on their very obvious strategy, that if you have a known bug, they know they can't fix, they literally will purposefully waste your time, your energy, and sanity. As you get passed between a different person every email response, they literally will ask you for the most ridiculous things to 'help' troubleshoot Once you provide them, they then start again from the top of the list.

Even after calling them out on this exact behaviour they then replied requesting a 4th video of the issue occurring stating 'its not obvious what the issue is'. Steve Wonder would be able to immediately understand the issue its that obvious.

Clearly they would rather waste my time, their own time, and everything else because its cheaper to lose a customer than to fix their very outdated system now... that's fine Canva but you are actually having your support staff GASLIGHT your paying customers and that's disgusting, unethical, and frankly you should be ashamed of yourselves. Cancelled and gone.