Izzy H.

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Last call Neiman Marcus puts this company to shame! How can the Consumer Services allow such a large company to sell items online that need to be tried on to see if they fit by saying ": final sale". No other company I know refuses to return an item if it does not fit! I tried to return a pair of shoes that did not fit and I was told there was no way I could return them as they were a "final sale"! How ridiculous is that? So now I am stuck with a pair of shoes that do not fit and cannot return them. I then walked across ( at the Block in Orange, California) to Last Call Nieman Marcus to return 3 items without a receipt that I had misplaced. An amazing sales associate by the name of JR Salas called the online department and was able to locate my account and within minutes they refunded me for the items and I was on my way. Simple and painless compared to the argument I went through at Off Sacks. Also consumers be aware that when they advertise 30% off your whole purchase or 50% off or 75% off the final price of the item never changes. Pick a few items and put them in your cart. Check everyday at the specials they advertise and you will find they just increase the price and the take off what they are advertising to bring the price right back to what it was originally. Such a SCAM! Off Saks is definitely OFF my radar as of today and I will be sending a complaint to the Department of Consumer Affairs.