Wow just when I thought customer service was dead along came chewy. I have been ordering from chewy for a couple of yrs now and yesterday one of my orders was dented up and leaking. I called the easy to see 800 # on the box and told them that 8 cans in one case and cans in another case of wet cat food were smashed and leaking. The young lady on the phone named Jasmine was so nice and apologized at 3 times and she said she would send out replacement cases immediately. Well i actually received them today. Now that's what I'm talking about. If you r a pet owner u are crazy if u don't buy all ur pet products from chewy. They are cheaper or very competitive w everyone else. I am definitely a customer for life. Thank you chewy for bringing customer service back.