website thubmnail of Exercise
How would you rate Exercise?
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North Carolina
1 review
0 helpful votes
Follow Bess C.
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I've been using exercise.com for my workout app platform for just about 2 years now and overall I have had a very good and positive experience. Great customer service which is super important to me. I do wish the app could be a bit more customized both in terms of how it looks branding-wise and the layout, but I understand those things also come with a higher price tag. I would definitely recommend exercise.com.

Date of experience: August 30, 2022
New York
2 reviews
4 helpful votes
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Great customer service
January 31, 2022

My favorite part has been the customer service! Anytime we need something, Abbie has been very responsive and helpful. Great, easy to use features that have everything we need for our large, multi-functional business.

I switched over from Technogym which had the worst customer experience I've ever experienced. This has been a night and day difference. Thank you Abbie and the rest of the exercise.com team!

Date of experience: January 31, 2022
Colorado
1 review
0 helpful votes
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I am so happy to get going with this product. I'm shifting my business from a very inefficient online personal training business, to something that might take a lot of work upfront but then makes my life SO much easier moving forward. My clients are going to absolutely love this too! Thanks so much to the team at Exercise.com. They've all been great. Special shoutout to Sage from the Success Team for getting stuff done so quickly and responding to all my messages promptly! You guys are awesome!

Date of experience: April 27, 2022
Australia
1 review
0 helpful votes
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Sage and the Success team have been amazing. For someone like me who has had no prior experience in setting up a new gym, they held my hand from day 1 guiding me patiently and professionally all the way til launch. Highly recommend Success for anyone looking for a total gym management software solution

Date of experience: November 10, 2022
Canada
1 review
0 helpful votes
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I recently switched my business to exercise.com. I was putting it off as I knew it would be a lot of work but Abbie on the Success Team made the experience enjoyable and fun. I really appreciate everything this team has done!

Date of experience: November 3, 2022
Illinois
1 review
0 helpful votes
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Sage is the best!
September 29, 2022

Sage is the best!

I just started with exercise.com and sage has been helping me get set up and I love how quick and responsive she is with everything. She's matching my speed which I absolutely love! It's made my confidence with the decision to work with exercise.com be that much better!

Date of experience: September 28, 2022
Oregon
1 review
0 helpful votes
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I decided to make the switch from a very frustrating gym management platform to Exercise.com based on a recommendation from the team at Monarch Clubs. I could not be ANY happier with how things have gone so far! The communication is the best out of any company I have ever worked. I knew that Exercise.com would be an investment however in the last month of being onboarded, I can honestly say that it is worth every penny and then some. We can not wait to see how Exercise.com pushes our gym forward!

Date of experience: June 18, 2023
Wisconsin
1 review
0 helpful votes
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Sage and Alyssa both have been fantastic helping transition from multiple systems to one on a very tight deadline. We received a two-day turn around time on our portal, and a crash course on how to set up the system to accept clients for our open house that weekend. They continue to help with any questions or on-boarding necessary to make sure we utilize the software and all it has to offer. This has been as painless of a transition we could hope for.

Date of experience: November 29, 2022
South Carolina
1 review
0 helpful votes
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Sage, and the entire onboarding team, made the migration from my current provider to this one a breeze. I am excited about how this service is going to enhance my business from the customer viewpoint and streamline our processes internally. I was able to replace two services and get them all in this one service, with enhanced functionality.

Date of experience: February 18, 2022
Georgia
2 reviews
0 helpful votes
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Customer Care
October 26, 2022

Support has been amazing! We are just now developing on our end and Abbie has been fabulous to help! She's been patient and answered all of our many questions. We are so grateful that she's our go-to during the On-Boarding process.

Date of experience: October 25, 2022
GB
1 review
0 helpful votes
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A great on boarding experience
December 29, 2022

The all in one nature of the platform makes managing my business so much easier and has saved a lot of time. Gone are the days of flicking between lots of different products to get jobs done. These guys and girls have made it thought of everything you could need and put it altogether!

The on-boarding process with ex.com has been super stress free and straightforwards. I had Sage as my onboarding manager and she's a dream to work with, turns everything around at light speed and is really responsive over email, very clear and concise about the information she needs. Being in the UK there were some logistical bits with setting up my apple developer account being set up from the US (for the custom app). Sage didn't waste anytime, she booked a call with me immediately and walked me through the process of doing it on call. Getting started with Exercise.com as a whole has been an easy process and Sage is a great asset to her team. Couldn't recommend highly enough.

Date of experience: December 28, 2022
California
1 review
0 helpful votes
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Great Platform!
April 7, 2023

Sarah has been super helpful throughout the entire migration experience and made it less stressful than we thought it would be. Sage and Abbie have been very helpful, also. We are excited to start using exercise.com and know it will be worth the change.

Date of experience: April 5, 2023
Canada
1 review
0 helpful votes
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Starting at Exercise.com
November 1, 2022

Starting up at Exercise.com has been awesome! I was in contact with the team about a year ago but decided to hold off on onboarding and to pick it up the following year. Within minutes of emailing them, Sage replied back and was ready to get me back up and started! Since then Sage has been relentless in making sure I have the best onboarding experience! Dealing with Apple support, making sure the little details in the app are up to my liking, and just an overall willingness to help! It's been a breeze so far with Sage, and Abbie has helped me a lot so far as well with making sure I know what everything does within the app. I'm in good hands! Looking forward to everything else.

Date of experience: October 31, 2022
Michigan
1 review
0 helpful votes
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I have had an amazing onboarding experience! Sage has been able to build my brand exactly the way I imagined and provided nothing less than a professional experience to instill faith in a successful launch. Layne has also been amazing to work with ensuring I have all the information I need to be successful by being extremely knowledgeable and patient. Such a great team to work with!

Date of experience: January 12, 2024
GB
1 review
0 helpful votes
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Sage was great
June 8, 2022

Sage was extremely helpful throughout our onboarding process, we thoroughly appreciated the fast replies, late calls, promptness and overall pleasurable nature that sage provided. Sage, you have been a Gem throughout this onboarding process.

Date of experience: June 8, 2022
California
1 review
0 helpful votes
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The platform is simple and usable (even with many features) compared to other platforms in it's layout and design. The main feature though, is the coaching. My coach (Abby) is like the GoogleMaps to the software and 1/1 coaching creates the biggest difference in how successful I am with projects created on the platform

Date of experience: August 22, 2022
Australia
1 review
0 helpful votes
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Outstanding
January 22, 2022

Just want to say a huge thank you to Jackie, Sage and the rest of the Success Team for all of your ongoing help this past 6-8 months.

I came to Exercise.com with high expectations, and you've exceeded all of them.

Even more importantly (to me), I have new and old clients saying "wow" almost every single day as they discover the functions and features of the software. It's been challenging, but really fun.

I still have a lot of work to do to get it where I want it to be, but I'm able to provide value to my clients that I never could, before now. I feel very grateful for your patience, responsiveness and help to gradually get my business set up exactly how I want it to be.

Date of experience: January 21, 2022
Ohio
1 review
0 helpful votes
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I have absolutely loved my experience with Exercise.com! Many times I almost think, "There has to be a catch because this seems too good!" The customer service is out of this world and I feel fully confident that my app is in great hands. I do a bit of everything with membership sites, in-person clients, online clients, and group classes. All are easily done within this platform which will enable me to service my clients to an even greater extent! Thank you Exercise.com and the support team. You all have been tremendously helpful in this process. What I thought would have taken 6 months has take 4-week sand I am truly amazed!

Date of experience: August 14, 2020
California
1 review
0 helpful votes
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Exercise.com is great
August 7, 2020

We absolutely love the platform and will be with exercise.com indefinitely, hands down the best online programming template available. In particular, Josh and the Success team have gone above and beyond to help us with every technical issue, as well as growth and development of new features to truly accommodate our business

Date of experience: August 6, 2020
California
1 review
0 helpful votes
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Exercise.com has been a great company to work with so far. I've only just begun my progress of creating my web portal and app, but Sage has been extremely helpful, responsive, and communicative with getting everything up and running. I'm surprised by how quickly everything is coming together, and I can't wait to see the final result and launch it to my clients.

Date of experience: October 14, 2021

Overview

Exercise has a rating of 5 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Exercise most frequently mention success team, customer service and training business. Exercise ranks 10th among Fitness sites.

service
24
value
23
shipping
5
returns
6
quality
22