Irma F.

I booked an Airbnb vacation rental home in Mussomeli, Sicily for two nights for my husband and myself. The property is located in the old part of the town. It was described as being within walking distance of shops and restaurants. This was important to us as we were being dropped off by one driver upon arrival and then picked up by another driver on departure day. Our driver would not have found the house had it not been for the postman delivering mail who guided our car to a nearby street. The house itself was on a steep hill surrounded by other row homes and not accessible by car. There were no restaurants or shops nearby. Inside were steep stairs going up and steep stairs going down. We thought we'd break our necks carrying suitcases upstairs and visiting the toilet at night, as BR and bathroom were on different floors. We closed the door and left. Awful place that should never be a vacation rental.

Lyft driver canceled ride my husband had ordered to SeaTac airport while we were asleep and our phone was turned off. We found out at 6 am. Next car would have come an hour later -- or maybe not at all? Cost us a hefty parking fee as we had to drive our own car to the airport and pay for 3-weeks of parking or miss our flight. Never again!