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Irene L.

Contributor Level

Total Points
83

1 Review by Irene

  • Pottery Barn

2/8/23
Verified purchase

I placed an order of two rugs on November 23,2022.
Rugs were supposed to arrive for Christmas. After three times postponing delivery day they arrived February 3. And, although I was charged for both rugs, only ONE was delivered. Today I called Pottery Barn and the first girl who took my call HUNG UP ON ME when I raised my voice in frustration at the lack of respect I was being treated with. I called again and thank goodness was able to present my claim and find a possible solution. I still have to wait another two months for my rug…but I do love it, so I will wait.

Irene Has Earned 3 Votes

Irene L.'s review of Pottery Barn earned 3 Very Helpful votes

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