My site won't update the items I have listed. EBay claims that there is a "glitch" with the platform on their side, so my claim is not valid. I have reported this multiple times and they won't address it and the representative I spoke with was really not interested and told me that I have no recourse as it's over 90 days old. There solution was to downgrade my seller rating on the basis of metrics that don't address the issue. Bad customer service for the seller.