I ordered 3 european pulls for my bathroom cabinet on April 22nd. I received 1 pull a month later and now June 17th, they tell me the last 2 pulls will be shipped on July 30th. I tried to cancel the last 2 pulls. When I called, the "System was not working". When I tried the "Chat", no one replied. DO NOT ORDER from this company. They are selling items they cannot provide.
Hi Ida,
I would really like to look into your order and get the correct information regarding your pulls. I apologize on behalf of the manufacturer for the shipping delays and for any lack of communication via chat. I would like to make sure that the cancellation is processed if that is what you are still wanting as well as assist you in any other way. Please email me at pr@atgstores.com so that I can take a look at this right away.
Best,
Taryn