Icrpc I.’s Reviews of ComplaintsBoard & more

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Consumer Protection

“Complaints Board publishes one sided complaints without knowing the issue”

7/7/21

Just by letting any tom, $#*! and harry post comments about a company or a product without listening the other side, is a very nasty and vague way to malign companies and products. Complaints Board is in no way has any license or empowered to act as a judge to pass judgement on one sided comments by allowing such posts to be displayed without knowing about the issues and without hearing both the parties.
People have a habit of posting negative reviews more than positive reviews. ComplaintsBoard acts as a fuel to project the negative reviews posted by planted and fake people to purposely malign the good companies.
This system is itself defective causing more harm that being useful. Such companies should be banned as they do not serve any useful purpose.

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Marianna L. – ComplaintsBoard Rep Over a year old

Hello,

We regret to hear about your experience.

ComplaintsBoard.com is a consumer review site (just like the one you used to write this review), not a regulatory authority.
We do not act as a negotiator and do not get involved in the disputes between reviewers and companies.
We don't take anyone's side and let reviewers share their experiences.

As it has been already mentioned in our response to you, you have a free business account on ComplaintsBoard.com that can be used for communication with customers, and a 100% rating that shows how customer service-oriented your business is.

If you disagree with complainants, you can always publicly express in a comment or a private message why you find their reviews to be inaccurate. This will diminish the effect these reviews might have by showing your customers the whole picture of the situation. Moreover, responding to complaints and interacting with your customers brings a higher value to your business.

This information is mentioned in our Business FAQ that's freely available on the website.

Kind regards,
ComplaintsBoard.com Team