ian m.

The website works well, the prices are fair, the guarantee is excellent, shipping is prompt.

Bought a Tissot Navigator watch which looked new. But had internal problems right out of the box. After sending it back 4 times (at a cost of $35.00 each time) they finally sent it to Tissot for repair. Now, more than 2 years later, the watch works well but the stainless steel link band, which has kinked since month #1, is kinked again. (They have already unkinked it 3 times.) This time I asked them to replace the +$100.00 band under the warranty agreement. They quickly pointed out that the warranty doesn't cover watch bands. In the future I won't be shopping with Jacobtime or Tissot. My vintage, 45-year old, Seiko 6139 Pogue chronograph is still working and is more accurate & reliable than this Tissot.