Howard M.

Just bought a flashlight from DinoDirect and it worked for 3 seconds plus it was missing parts. It cost $29.99. No panic just yet. I sent an email expecting a courteous reply that other internet sites offer. Wrong. I was told to send a video proving the light didn't work. I said I would do even better; I would return the light and that would prove without question that it didn't work. They said I had to pay $10 to return it. I replied that I would not pay to return a defective product that arrived with missing parts. They then said to send $5. I said I wanted a full refund. They no longer respond. You have been warned about this site.