Thumbnail of user hienn40

Hien N.

MA, USA

Contributor Level

Total Points
81

1 Review by Hien

  • Pottery Barn

11/28/22
Verified purchase

We ordered 2 nightstands (Willow 25.5" Nightstand). One of them cracked connecting most of the 4 legs. We then exchanged another one of the same model. After about 1 month we received another same damaged one and now i don't know how long to wait to receive a normal product. The shipping time is too long and the product was damaged in transit.
One more problem, we have another order, the expected waiting time is 2 months, then you change it to 2 and a half months, again change it to 3 months. We are really not satisfied with your shipping service. There are many variations and too long and when is the correct time for us to plan.

Products used:
Nightstand, table, diffuser, lamp, bedding, decor

Quality

Hien Has Earned 1 Vote

Hien N.'s review of Pottery Barn earned a Very Helpful vote

Hien hasn’t received any thanks yous.

Hien doesn’t have any fans yet.

Hien isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user beckyv113
4/17/24

I am extremely disappointed and frustrated by the lack of accountability of the managers at...

Thumbnail of user jennym822
4/1/24

My daughter is pregnant and due mid April, and having the baby at home. She saved up gift cards...