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Hemn B.

Contributor Level

Total Points
187

2 Reviews by Hemn

  • Faregeek UK

7/7/15

Booked a flight, got a call 30 minute later saying that the price I got was a package deal.

They asked me for more money, I said no. They said the alternative is that you have to book your hotel with us for £600. I checked online for the same period, reasonable hotels were for £270. Then I said no way, I have better offers online and they offered me a hotel outside of the city for £320 (when I could get one inside the city next to the conference venue for £270). Said not interested, they said they will cancel the ticket, I was happy with their decision and gave them the confirmation that if it is not for that price, I am not interested in the ticket.

Send them 3 emails to say update me if you have cancelled my ticket or processed it, no response yet (funny how they called me back to raise the ticket within 30 minutes of booking but no response for a day since I am asking for some sort of confirmation).

Went to the bank, transferred the available funds to my wife's account so the transaction wont be successful before the money is taken out, and informed the bank of FareGeek's bad behaviour and cancelled the purchase.

If I could, I would gladly give them 0 star or take away the stars given above since I am highly certain, it is them and not legitimate customers, they are trying to change the customer crowdsourced feedback.

  • FareGeek

7/7/15

Booked a flight, got a call 30 minute later saying that the price I got was a package deal.

They asked me for more money, I said no. They said the alternative is that you have to book your hotel with us for £600. I checked online for the same period, reasonable hotels were for £270. Then I said no way, I have better offers online and they offered me a hotel outside of the city for £320 (when I could get one inside the city next to the conference venue for £270). Said not interested, they said they will cancel the ticket, I was happy with their decision and gave them the confirmation that if it is not for that price, I am not interested in the ticket.

Send them 3 emails to say update me if you have cancelled my ticket or processed it, no response yet (funny how they called me back to raise the ticket within 30 minutes of booking but no response for a day since I am asking for some sort of confirmation).

Went to the bank, transferred the available funds to my wife's account so the transaction wont be successful before the money is taken out, and informed the bank of FareGeek's bad behaviour and cancelled the purchase.

If I could, I would gladly give them 0 star or take away the stars given above since I am highly certain, it is them and not legitimate customers, they are trying to change the customer crowdsourced feedback.

Hemn Has Earned 7 Votes

Hemn B.'s review of FareGeek earned 6 Very Helpful votes

Hemn B.'s review of Faregeek UK earned a Very Helpful vote

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