Helen L.

I have been a loyal STP customer for many years and have consistently received their sale emails with 20% - 25% emails since the start. I probably buy from STP 2 - 3X per year. In mid-August, Hubby went to their brick & mortar store and made a purchase. Ever since, I stopped receiving their deal flyer. When I contacted them, I was told that I am no longer on their deal flyer mailing list since I had not shopped with their for over 6 mo. They said they'll look into it but nothing. What? We just bought from their brick & mortar store and somehow we are pulled off the list for buying at their brick & mortar store? Absolutely ridiculous! I agree with other reviewers that the customer service at STP has gone way down since TJMaxx purchased it. I will be another customer leaving this formerly great retailer.