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Helena T.

Contributor Level

Total Points
82

1 Review by Helena

  • Lumens

5/2/19

I ordered two fixtures and only allowed to do the 2 day shipping option. One arrived promptly and the second has yet to arrive (3 weeks later). The lighting was crucial for my house sale. I explained that my timelines are tight and I need this ASAP. All they did is contact the vendor, wouldn't guarantee when it would ship out, had no explanation for why it had not, offered no compensation given the huge shipping cost to Canada, AND a supervisor never bothered to follow up. DO NOT trust this company!

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Helena T.'s review of Lumens earned 2 Very Helpful votes

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