Heather H.

We thought this is new technology, this should last a long time. No! We have had this bed a little of 2 1/2 years and it has been nothing but aches and pains the whole time and getting worse! We tried to adjust our numbers, etc. A couple of nights ago I was ready to throw the bed out in the yard! The next day we inspected the bed and found that the bed "plastic" base is broken and sagging in the middle. Then we unzipped it to find the foam has a 15" tear in it, inside the zipper, mind you! I called today to ask for part of my money back, because personally, I don't want their bed. They would not go for that, but they are sending a new base and new foam (which is on backorder and we will probably never see). This is a ridiculous gimmic. From day 1, the salesman took advantage of us and the company is still doing so. DO NOT BUY ONE!