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Larry D.

Contributor Level

Total Points
80

1 Review by Larry

  • Sleep Number

4/26/24

Very expensive bed built in 2021 had a pump fail in 2023. 2 years old. The company does not stand behind their products so they "prorate" your warranty. They want over $300 from me to replace the pump on my bed which is now deflated and 100% junk. Very poor customer service. Even the supervisor was unwilling to help solve this issue with their junk mattresses. Very poor quality and no warranty to back up their claims of caring about their customers. Put your money where your mouth is and give me a replacement pump after I wasted THOUSANDS of dollars on your crappy product.

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