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I purchased 3 watch bands for approx. $150, all were too small for my wrist. They could fit a child. The company said we would give you a $30 credit and keep the baby watch bands. I responded that I did not want them as they were too small and didn't have anyone to give them to. The company said I could only return the watch bands if I kept the original packaging, which was like a dirty envelope that I tossed. Ridiculous. I went back and forth several times and finally submitted it to the BBB. If you want to buy from this company, I suggest you do it through Amazon, as Amazon protects the buyers, not the sellers.
Products used:
apple watch bands
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The ( over $50) watch bands are poorly made and unravel easily and fall apart. When you contact...
Paid extra for expedited shipping (3-6 day) and come to find out these products are being shipped...
Hello Heather! We apologize for the inconvenience caused by the sizing issue with the watch bands and the complications in resolving it. We understand your frustration and sincerely regret any disappointment caused. Your satisfaction is our priority, and we are committed to finding a solution that suits your needs.
Please provide your order details by emailing support@capediablo.com, and we will promptly initiate the necessary steps to address this matter. We appreciate your feedback, and your insights are invaluable as we continually work to enhance our customer experience.