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It was good. I found the book I wanted.
Past Experience
This software is not a solution. It is a suggestion. You need to fight your way through a highly resistant defense against providing consumer service and then "work with" one of the techs to solve your issues. The software on its own is useless. I guess if you spend enough time, your issue might be resolved and you might feel grateful. It would be better if the software worked. It's a ripoff, in my opinion, or worse.
Harvey K.'s review of PortForward earned 3 Very Helpful votes
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Hey Harvey,
I'm sorry that you feel ripped off. The software absolutely works, but apparently it didn't work for you. Keep in mind that we support well over 4,000 different routers. Add to that the fact that everyone's network is slightly different and you can imagine that there are times when it doesn't all come together. Does this mean that it's a ripoff? I don't think so.
As new routers come out we try to add support for them through the support ticket system and customers like you. If we were not able to forward your ports for you, either through the software or manually, then I'm more than happy to refund your money. We are not interested in defrauding anyone. Support costs money and when we fail to solve a port forwarding issue we lose money. That's just the way it goes.
If you'd like to talk to me more about this I'm available through email and on the support system. My name is jason, and my email is jason at portforward.com.