Harold P.

I ordered high-end figures which were supposedly available and in stock for Christmas and weeks passed without any update on the order. All the while I was using their response form to ask about the status. They did not respond. After weeks I was still on pre-order status for figures apparently available for more than a month. They just don't respond. Their auto-system was very timely, however, about signing me up for premium which I did not want or request. So I have cancelled all orders now and still no response. The website is plastered with notices about how they respond within 1-2 business days which is completely untrue. They also warn about shipping delays of 2-3 business days. The actual delays would be more like 20 business days which makes buying for holidays impossible. Hey TOM, take my advice and fire your managers immediately. Their incompetence is destroying your business. They lost thousands of dollars in business from me. The least you can do is respond to your customers.

Profiles are fake. Reviews are fake. Profile photos are fake (lots of white American girls doing graphics work in Pakistan these days). Is it a pretty American girl who speaks fluent English? NO! Thats an Indian dude who will be selling you something he stole off the internet. Dozens of scams They dont even read what you ordered or care. Its a Third World bait and switch scam. To them, you are an American sucker fresh meat. Easy money.