DONT TOUCH THIS WEBSITE WITH A BARGE POLE.
I ordered 2 pairs of boots in October 2009. After sending numerous e mails I finally got a reply saying MAYBE my parcel was being held by customs. I telephoned customs and SURPRIZE SURPRIZE. Yes they had my parcel along with 1100 others! These dirty bastards had under valued the goods ( $30 Aus Doll) and ALL PARCELS ARE NOW SEIZED. Customs told me they had warned UGGBOOTSHOP.COM.AU on MANY occasions that this would happen but all warning were ignored. NO REPLY WHEN I E MAILED THEM TO TELL THEM EXACTLY WHAT I THOUGHT OF THEM. I will continue to e mail them cos it makes me feel better and I urge every other person caught up in this to do the same!
10. 02. 10 just received confirmation that my credit card is refunding the money to my account. Very happy.