Hana L.

My first time come try Classpass, I was offered 1 month free, so I registered my account on Jan 27th, 2024 and booked my 1st class with 8 credits I believed however the system requested me to upgrade so I can book the 2nd class. At this point I still have at least 30 points that was included in the 1 month pass but can't be used.
In order to start my 2nd class, I updated my membership 89$/month. And realize all my free points in the 1 month free are gone, wasn't even adding up on. I only have 43 credit after all this. So what's the point for this 1 month free trial? I don't understand.

Turns out this is what they described. 1 month free is a complete fraud
This is what you can expect during your free trial:
* A free, one-time visit at select studios and gyms
* The ability to cancel your trial at any time
* The option to immediately upgrade your trial to a paid membership to unlock full access to our app, salon and spa appointments, and repeat bookings.