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BOUGHT 80+ DOWNLIGHTS
SELLER lily-lx, FOR LEDKING OPTOELECTRONIC(HK) LTD
DHGATE ALLOWS SELLER TO ADVERTISE 3 YEARS OF WARRANTY-BUT WON'T HELP YOU AFTER TRANSACTION IS COMPLETED WHEN SELLER WoN'T RESPOND
STILL SELLING AND ADVERTISING 3 YEARS WARRANTY
SPEND EXTRA AND BUY LOCAL- NO HEADACHES
Po#*******238 and yes i have already tried for three weeks through dhgate messaging & disputes
Dhgate shouldn't let sellers advertise years of warranty on their site if they are not prepaired to step in and resolve issues
-6 WEEKS LATER & MANY MESSAGES LATER & DHGATE CAN'T EXPLAIN WHY SELLERS ARE ALLOWED TO ADVERTISE WHERE DHGATE CAN'T HELP YOU
ATLEAST EBAY BANS SELLERS FOR NOT HONOURING THEIR AD
Hakan U.'s review of DHgate earned a Very Helpful vote
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Dear Hakan u.,
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it checked here on our end and be able to offer you the most effective resolution.
Thank you so much for your cooperation and have a wonderful day!
Regards,
Sil
Dhgate Customer Service