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Gwenn B.

Strongsville, Ohio

Contributor Level

Total Points
160

2 Reviews by Gwenn

  • Vacasa

1/2/24

Booked a home in North Myrtle Beach through Vacasa and highly disappointed. Arrived to dirty floors with so much grit on them we had to go out and get a swiffer and clean the floors ourselves, the filthy mop they used stuck up the house so bad we had to put it outside. No shower curtains and the shower liners were torn and ripped and not usable, again we had to go buy them. One garbage bag for entire visit supplied, one roll of toilet paper per bathroom only provided. Some ammenities not even in house. Called Vacasa when arriving, and a couple times during the week texting with the "Local" group. Local group never showed up with the missing ammenities and none responsive to fixing non working lights or coming to clean.

Service
Value
Quality
  • Reservation Desk

11/9/21
Verified purchase
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Sandra W. – Reservation Desk Rep

Gwenn, Thanks for your review of the booking process.

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