We used this income tax lady and this is the site that she used. Because I keep on asking her what's going on our 2020 income tax return that we still have not received, she called me today being rude and calling herself a Christian that she supposed to mean something to me and told me that she will never works with me anyone and hang the phone up on me. Ms. K is very rude and unprofessional but to her I am the unprofessional. This lady called me and was yelling at me because of me asking questions smh
Hi Guerfalone, I am so sorry that you had a bad experience with your tax preparer. Our software is able to be used by individuals as well as paid tax preparers, however, we do not hire the paid preparers and they are not affiliated with our company. If you have had problems with your paid preparer, please work with them or you can report them to the IRS by going to the following link: https://www.irs.gov/tax-professionals/make-a-complaint-about-a-tax-return-preparer