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Gretchen F.

Contributor Level

Total Points
123

1 Review by Gretchen

  • Title Nine

7/21/20

I LOVE Title Nine's clothes... SADLY, my latest purchase at end of June (2020) ended up missing in shipping.
My post office (Horrible customer service -except for filing missing mail report online) denied receiving it, then no one from T. N. acknowledging my concerns sent from their email form online- UNTIL... I emailed them directly@ ' *******@titlenine.com ' in which I then forwarded them the formal response sent from the USPS re: my missing mail.
I heard back in 2-3 days -polite, apologetic AND and they have credited the charge.
Per their fair request I'm 'on my honor' to return pkg (they will pay shipping) IF it shows up - or tell them if I wish to keep and they will then recharge my credit card.
SO I haven't been criminally robbed - but IS concerning SO many of us have struggled with not receiving our orders! Will I chance ordering from them again? Hmmm?

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Gretchen F.'s review of Title Nine earned 3 Very Helpful votes

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