I have used Rover in the past with no issues. I hired a sitter for 16 visits over 8 days. Her name was Steph. Out of 16 visits she showed up 4 times and sent her husband the rest of the time. #1 I would not hire a man to take care of my dog, nor be in my home while I'm away. #2 He was more interested in staring at his phone than interacting with my dog. #3 I complained to Rover who has done nothing about this issue and said its between me and the sitter. I disagree, I don't care what their relationship is contractually with the sitter. I PAID ROVER FOR THE SERVICE. NOT THE SITTER. Don't think I will ever use them again.
I am so sorry to hear about your experience with your alternator. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.
Amy