When you book through them you got no protection
They kicked us out from the apartment because we were at the balcony after 10:30 pm I wish that we hosted a party but it wasn't. No refund was returned for the 7 days left. They also took our security deposit and the apartment was as good as we receive it from them which is not fair.
I regret booking with them. It's a lesson that I've learned book only through official website booking, Expedia, orbitz. Etc
They will get your back from scammers like them
Hello Greg, Let me know what your suite number is and I can have the annual subscription refunded to you and help the claim along.