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Greg B.

Contributor Level

Total Points
80

1 Review by Greg

  • Getaroom

8/5/20

If I had just showed up to the hotel the same day and asked for a room, which they had plenty of availability, I would have paid $124 plus taxes. Instead my total bill was $222. This is not adding up and feels like a scam. Do not use getaroom.com.

* Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Karen B. – Getaroom Rep

Hi Greg,
Great news-Your refund has been set up! On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you in advance for re-rating your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution.
Sincerely,
Getaroom

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Kristen W. – Getaroom Rep

Hi Greg,
On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We see that your refund has been processed and sent to your financial institution. We do take our customers' reviews very seriously and we thank you in advance for re-rating your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution.

Sincerely,
Getaroom

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