Greer C.

I took the time to speak with the customer service to ensure I was getting the correct part and it was everything I needed. That did not turn out to be the case, so I had to return it. My refund from RepairPartsPlus was minus a 20% restocking fee, a $4.00 repair part plus prepaid fee and additional $3.99 "free shipping fee". Wasted my money, for all I know the repair parts plus customer service person I spoke with knew it wasn't the correct part and I would have to return it, they make money either way. If you are absolutely, 100% sure the product you are purchasing won't have to be returned then perhaps Repair Parts Plus is okay.

Parts Geek sent me the wrong part and I had to pay the return shipping of almost $30. I contacted them an explained they sent the wrong part and I wanted to be refunded my shipping cost but they stated they would not refund the shipping cost. I highly suggest ordering a product from a more reputable company to avoid issues like this.