I purchased a letter in good faith, including the additional pet fee, which I believed would allow our two small dogs to be registered us (one for me and one for my wife). Immediately after purchase I received an email telling me I was subscribed to a monthly service with PawsX for $9.99. I instantly knew this was a fraudulent site scamming people. A complete bait and switch. My naivety was the result of a friend having gotten a letter from them. However, they weren't automatically subscribed to a monthly service, which tells me they (TherapyPet.org & PawsX.com) have evolved their scam to try and get you in an ongoing scheme.
I signed immediately signed into the PawsX account with the info they sent me included in the email to cancel the supposed monthly subscription. It will not let you cancel it. I then called them and spoke to someone that English is clearly not their native language. I requested immediate cancellation of all services including the letter. They started back pedaling and telling me it was too late and the letter was already completed. It had been all of 10 minutes and they were telling me my letter was already completed by a licensed therapist and that they couldn't cancel it. Liars. No other word for it. It's a SCAM. These websites and companies should be wiped from the face of the Earth.
I was told I would receive an email from a supervisor by the end of the day confirming my cancellation. Needless to say... I haven't received anything.
Cancelling my credit card and disputing the charges.
It is truly pitiful that these type of people exist. DO NOT FALL FOR THIS SCAM! BUYER BEWARE!