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I called the customer service line that was answered by a west elm agent to find out why my package was delayed. She couldn't be more unhelpful and when I asked why it was slow considering I paid $35 for shipping (where most retailers would've included it) she audibly laughed and hung up. Worst call experience ever and now I see these reviews it's obvious I'm not alone. What a joke.
Grace M.'s review of Pottery Barn Teen earned 2 Very Helpful votes
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Stolen money. Stolen time. No one from actual management will address the many attempts to...
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