I looked at various complains and i thought i must do something even if i am somewhere Africa, i did my online investigation and i got lost of evidence and i contacted FBI and reported the case with sammydress. I informed sammydress of the same and i asked for my full refund which they sent an email below. I will wait and see if the refund comes back, if not that is big trouble, someone got to stop these guys.
www.sammydress.com just sent you a refund
Sep 2,2015 02:44:48 PDT
Receipt No: 0030-2044-9537-0274
Dear Grace Matagaro,
www.sammydress.com just sent you a full refund of $192.62 USD for your purchase.
If you have any questions about this refund, please contact www.sammydress.com.
This refund will appear on your credit card statement as credit from PAYPAL *WWWSAMMYDRE. If you have any questions, please contact www.sammydress.com.
Merchant information
www.sammydress.com
*******@sammydress.com
**************
Note from merchant
None provided
Original transaction details
Hi, i paid for my order 13 days ago, M************** it has not been shipped todate. I cant get through to customer service. Someone hellp...
Dear grace m.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We regret any inconvenience or frustration that your experience has caused you.
We already full refunded you and we kindly mention:
1. For paypal refund, it may take up to 3-7 business days depending on how the item was paid for(e.g. Paypal balance, credit/debit or checking account). Please contact Paypal for any queries regading the refund. You can view the status of your refund from your Account History. Log in to your PayPal account. Click History.
2. A credit card refund may take up to 30 days to process and appear in your account. This is completely outside our control. Please contact your credit card company for any related issues.
Thanks for your understanding and assistance.
Please feel free to contact us anytime.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/