Gloria M.

Shimmer strips Kohl Kajal Eyeliner - IS NOT WATER PROOF as advertised. An hour later - it's gone. Rubs off and smudges badly ---just an oily formula. All three colors are dark and look the same. Purple sure wasn't purple! The S. S. Custom Nude Palette for Face and Eyes - made my eyes BURN - itch - red and watery! Colors were muted - pink barely had any color to it - they all looked almost the same color - just a lot of shiny stuff - that was VERY irritating. Don't know who or why anyone would want to put that on their face either - unless for Halloween - probably would make skin breakout too. Want pimples? Eye infection? Try this. Customer service took 8 days to get back to me regarding a refund. Promised $ back - and to throw away product. Then they changed their mind - and I'm out $9.00+ for postage. No doubt they will ship it back out to you, (in my opinion). Check your products carefully - if your dumb enough to order from them. And forget about getting them on the phone. Will leave you on hold forever- and then redirect you to their website - where they also will take their sweet time to respond. URBAN DECAY makes GREAT products - try the "All Nighter Setting powder" -FANTASTIC! I used lip lip liner for a pink eyeshadow - put the powder over it - and after 24 hours - the liner hadn't budged! (Yeah - I slept with it on.) It didn't settle into creases... Worked great on my foundation too! Even sweat didn't affect it - foundation didn't settle into my wrinkles and stayed put - but washed right off with cleanser. AND NO BAD REACTIONS! I had bad experiences with Physicians Formula years ago - but was desperate for a pink eye shadow and thought maybe they had changed for the better. They haven't. YAYYYYYY URBAN DECAY! Worth every cent.