Glenda G.

Even though they are not bad products, they are not the best either. I have been using the line for more than a year, and I have to be calling constantly because I was getting my order plus an extra box that is charged automatically. They are supposed to work by month and you agree to receive monthly pack of merchandise, but sometimes you actually spend more money on extra new items and try it out and they still send the monthly box that you add at the beginning of your enrollment with them, even when you try to cancel it itsssss impossible. I try to cancel in the pandemic and it was a waste of time, customer services will tell you to send a FAX... Who the hell use a fax in 2021... Please update your companyyyy... so after few calls and email and email and calls and calls. Today October 12,2021, I called again and customer service representative Hannah ask me for another email letter to be sent to a new email that is not even in the customer service list. So here it is just in case they don't answer your petitions. Send the email to this person *******@melaleuca.com that is supposed to be the manager that by the way she at the moment of my call was all the time at the bathroom... But Hannah was able to wait for her and call me back indicating they received my email asking to cancel my account. HOPE this is true this time, Sorry for the mix speling but this is not my first language. Hope this help anyone out there having my same problem...