Gio S.

Lazy, unorganized, unprofessional con artists... just another example of the New Jersey stereotype.

Terrible customer service, doesn't begin to describe just how awful this company is.

Placed an order for "Herman Miller Sayl Side Chairs Black Set of 2 Chairs"

Listed and sold as a "set of 2"

16 days later I received a message from their "customer service" department informing me that somehow the set I order (over two weeks prior)... was actually NOT available. They only had one of the two chairs they sold to me as a "set".

They clearly have no idea how to run a business! When it takes over two weeks for them to even start reaching out to their warehouse? Listing items online that they don't even have? What a joke!

They offered zero solutions, alternatives... not even promo code for their mistake.

The only solution was a refund... they stated the refund would be issued "within a week" that was June 27th 2019 (order placed on June 10th)

It is now July 12th and they have yet to refund my order of $449.

DON'T WASTE YOUR TIME OR MONEY!

There is a reason the BBB gives them an F!