Gianpaolo V.

It's simply horrible.
The website might be ok to navigate but there is no number and no customer service can be reached.
I purchased a ticket and I have to change it now, and even though I purchased their Premium pack, it is still very difficult to figure out how to change it. No ability on web site and no phone number to call.

The email reply I am receiving are either automated or from people that don't even read my question. Frustrating and ridiculous. I will never purchase a ticket on this site anymore.

1 or 2 days after opening an account, it was deactivated.
I had to contact them to figure out what was going on.

Their reply was that [an account related to this one has been closed]. So they state that an account related to mine has been closed and so they have closed mine without consulting me and without asking me if I had any connection to it.

They did not refund me what I spent to place for sale items on the Etsy shop.

What kind of organisation does that?
This people have no idea how to run a business and I am really sad with their behavior.

They have definitely lost a very good client because I would have used it for all the products I have considering that I have a new business.

Stay away and use eBay is much safer and much more accurate and at least the customer service talks to you and tries to work things out with you and they refund you the money if for any reason there is a problem. Here they do not care!