s g.

I booked a return ticket from Melbourne to Dublin for christmas time and they sent me an email hours later saying the ticket was refunded because the fair is no longer available (have never heard anything like that and they shouldnt be advertising it if it doesnt exist). They then told me on the phone the refund would not reach my account for 15-20 working days and that I should book a new ticket. So the money I saved up to go home theyre now holding. Additionally, when I made the comment of asking why i would book a new ticket if they could just take my money again and cancel it, the woman said "Well we'd just have to hope for the best that that doesn't happen". DO NOT BOOK WITH THESE GUYS. They are a literal scam of a company.