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I bought a ticket from them in 2020 to travel from Chicago to Uganda. Covid happened and they gave me a future voucher. However, the voucher expires December 2022. I reached out to them for a refund and they said it is not possible. I decided to use that money for another travel or exchange itinerary; however, whenever i get the flight i wish to book and write to them, they take a week to write back and by that time the itinerary i wanted has been booked by someone else. When i call them, they never answer. Generally, they have very bad customer care, they never reach out in time and once they take your money, if anything happens to your flight, they will not help you at all. If you know what is best for you, do not use fareboom. I probably give them a zero in customer service.
Gerald S
Gerald S.'s review of FareBoom earned 2 Very Helpful votes
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I have been fighting with Fareboom close to two years now about getting my $2800.00 back from...
