I tried to cancel my car rental almost 2 weeks before I was going on my trip. I paid $117.00 for the rental. When I tried to cancel they said it would cost me $90.00 to cancel. That cancellation policy should be changed, especially with all the health issues in this world today.
Hi Gerald,
Thank you for your feedback. We are currently receiving a large volume of requests, so it takes longer than normal to process them. Our apologies for that. As for your request, the Cancellation Fee was applied in accordance with our Cancellation Policy you agreed to when you made a booking. Should you have any questions, please contact our Customer Support Team at support@bookinggroup.com.
Gerald Has Earned 1 Vote
Gerald G.'s review of EconomyBookings earned a Very Helpful vote
Hi Gerald,
Thank you for your feedback. We are currently receiving a large volume of requests, so it takes longer than normal to process them. Our apologies for that. As for your request, the Cancellation Fee was applied in accordance with our Cancellation Policy you agreed to when you made a booking. Should you have any questions, please contact our Customer Support Team at support@bookinggroup.com.