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George K.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Travel, Computers & Technology, Art & Design

Member since February 2020

  • Reviews

    2

  • First Reviews

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  • Thank Yous

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  • Profile Views

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Review Distribution

2 Reviews by George

8/9/20

So I bought 2 tickets to Rod Stewart in Las Vegas 10/3/2020 back last year. I emailed Vegas.com on 7/23 as I noticed he cancelled the rest of his shows. On 8/9 I received a refund to my charge card. I share the frustration with these companies as I am fighting with 2 other companies that still owe me money, but I have to be fair and report that I did get my money back. I hope the same for everyone else. If all else fails open a claim with BBB as it looks like a path of last resort that get's Vegas.com's attention.

2/21/20

I've had it with B and H. I purchased the Vello LW500-u and wrote 3 reviews of this product and for some reason they refuse to post any of my reviews on this product. Since they won't publish my review on their website I decided to post it on websites they don't control. I bought the LW500-u Black Friday November 2019 and the buyer cannot tell by looking at the product whether you are getting the LW500 (transfers photos to computer) or the LW500-u (transfers to computer and Lightroom or Capture One). The product itself states LW500 regardless of which one you receive which is a terrible business practice. There is a sticker on the outside box but since when are products sold with this lack of veracity? WHo is to say you received the correct item? This item is supposed to be support a wireless file transfer to Lightroom or Capture One. The product is supposed to work with an app that you download from Vello. I have 2 MACs and the software is supposed to work with the MAC. My MACs operate with Mojave and the other with Catalina OS and neither one would load the program (and yes I went into Security and allowed the app to open on my computer). I called Vello several times and they finally told me there was a software problem. I also told them I couldn't understand why a product that normally costs $349 couldn't be properly labeled. They finally told my their marketing team would look into it. This is back in December. I returned the product and tried to leave a review of this product and for whatever reason B an H refused to publish. I tried again this week now February 19 and the software still doesn't load. I left another review of my experience and B and H once again did not publish my review. I fail to understand the issue here but leaving reviews is an important factor to consider when deciding to use or buy a product. I don't blame B and H for the defective product but if B and H is going to pick and choose which reviews they want to publish this obviously distorts the process. At this point there are other options out there to buy Photography supplies and while I always thought highly of B and H apparently something has changed and I'm done with them.

henryp20
Henry P. – B&H Photo Video Rep

B&H Web No: 1059973580
Thank you for your order and this feedback. We regret your dissatisfaction. The item purchased specifically says it’s not compatible with MacOS 10. 15. 1 (Catalina). We decline to post a negative review which simply reiterates this or which suggests the reviewer overlooked that detail. Our specs for the product in question specify, "Software Requirements... Tether application is currently not compatible with Max OX 10. 15. 1)"
-- Henry Posner / B&H Photo-Video

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