Rockler will charge your credit card far in advance of shipping your item. They say they will offer to cancel your order and then slow drag their feet creating a burden on the buyer to follow their every move. I will never believe they have the ability to ship a tool again.
Hi George, We're sorry for the disappointing experience! Can you please send your order number to reviews@rockler.com so we can look into this further? Thanks
Hi George, We're sorry for the disappointing experience! Can you please send your order number to reviews@rockler.com so we can look into this further? Thanks