George F.

Slow delivery, filthy badly damaged vacuum mis-sold as 'New'

Interesting that there are hundreds of presumably fake 2 line positive reviews on Trustpilot, but they haven't started spamming those on here, so you get a real picture.

I only wish I'd read the reviews here before placing an order with these cowboys, as my experience seems to be far too normal.

I ordered a 'new' vacuum for next day delivery. Days later I received a filthy, badly damaged, very 'used' vacuum, in far worse condition than the 8 year old one I bought it to replace.

It took 2 weeks of chasing and threat of court action/instigating mastercard chargeback to get a refund.

They did eventually refund, at least. Some it seems were not so lucky.