It's already been 3 months that I've sold my tickets via this website, and haven't received any money back. I have written to the customer service 6 times already. At first they said it has been sent, and then they said there was a problem with my account, which is not true as I was actively using my account at the time, and then they started promising to send the money "soon", which NEVER happened! DON'T use this website!